Hello! Who Are You? (Shop ID v. Shopper ID)

July 06, 2011

Hello Shoppers! Our mystery shop schedulers are always grateful when you send updates and information about your shops. Just one problem…we don’t always know who you are!

Whenever you contact us about a shop, please include the SHOP ID NUMBER (it is a 6-digit number that starts with a 7). That is what we need to identify the shop you are referring to, and to access your shop history.

Please do NOT use your Shopper ID Number. Believe it or not, the system doesn’t allow us to search by Shopper ID. If that’s all we have to go on, we won’t be able to identify you!

When in doubt, send as much information as possible; but please remember it’s the SHOP ID NUMBER that we need in any of your communications about specific shops! This will help us respond to you as quickly as possible.

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