September 15, 2009
One of the most important things you can do to prepare for a mystery shop is to carefully read all the project specifications.
Read Don’t Skip this Critical Step When You Shop…
September 14, 2009
Mystery shop results that are presented in a positive light are most likely to produce the results you’re looking for.
Read Use Mystery Shop Results for Good, not Evil…
September 04, 2009
Top mystery shoppers have banded together to organize a conference dedicated to shopper education - two full days of seminars and networking designed to help shoppers be more successful.
Read 2009 Shopper Conference in Las Vegas - October 7 & 8
September 04, 2009
The Mystery Shopping Providers Association kicks off the 11th Annual North America Conference on October 7. Representatives from approximately 100 mystery shopping companies will spend 2 days discussing industry challenges, sharing best practices, and formulating ways to better serve their customers.
Read Annual MSPA Conference Coming up in Las Vegas October 7-9
Taking the "Mystery" Out of Mystery Shopping
Welcome to "Talking Shop," Beyond Hello’s blog. Find useful tips and tools for clients and mystery shoppers, industry news, secret shopping scam alerts, MSPA happenings, company announcements, and behind-the-scenes sneak peeks into the world of mystery shopping.
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